All legislated practices in terms of check-in (gate access control and temperature records, luggage being sprayed down if required), room cleaning (laundry, sanitising, fogging, removal of specific items from rooms, and frequency of cleaning), kitchens, golf, adventure and restaurants (such as limited and spaced seating, staff cleaning of tables prior to being seated etc.) are in place. We have ample signage and directions around the resort for your ease of reference and arrivals to areas.
Please appreciate that Security at the main gate is obliged by law to take some personal detail, temperature readings and information for everyone entering the boom gate, without exception. We will strive to make this as painless as possible, along with further detail required at check in.
You should receive a letter with specific medical questions along with your confirmation of reservation, which we hope you fill in prior to check in, to assist in speed of check in and to limit contact at reception. We hope you enjoy your stay in the beautiful mountains, and that you feel safe, comfortable and warm.